RETURN POLICY

      If you are not satisfied with our goods and want to send them back to get a refund or an exchange, you can send a message to our after-sale Customer Service. They will reply to you ASAP (except weekends) and give you further information and some useful advice.
      1. Please contact us before sending the item back to us for a refund. We do not accept returned items that were sent back by you directly without checking with us first.
      2. Write your order number on the package, like FD0001, to make your package recognized easily, so we can solve your problem as soon as possible.
      3. You have to undertake return express fees by yourself.
      4. After we make sure that we have received the return package, we will contact you and give you a refund or an exchange.
New after-sale policy
Returns can be accepted
      The returns from our customers are acceptable within a few days after you get the package. When we confirm the arrival of the package you returned, we 'll refund you the payment. Items that can be returned or refunded of receiving must follow the criteria as below:
      1. Please make sure the products are unused and will not affect the secondary sales.
      2. Faulty items are damaged/broken, or soiled upon arrival.
      3. Items received in the incorrect size/color.
      4. Because we charged the shipping fee according to the shipping company, we will only refund you the good price which is responsibility.
      5. After returning the products, please inform us the following information in your account
            ① Order No.
            ② Item barcode No.
            ③ Quantity of each item
            ④ Photo of the products you sent back
            ⑤ Photo of the shipping label on the package sent to you
            ⑥ Photo of the shipping label in the package you sent to the website
            ⑦ The unique barcode on the item which is stick to the package of the item
      6. The shipping fee is charged by the courier company,  so the returning shipping fee will be afforded by your side.
      Step:
            1. Please consult the customer service about the information we need before sending back the package.
            2. Send the package back to us. 
            3. After returning the products, please offer our customer service the information you collect above or add to your account.
      Return time：Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.